If you’re a tech enthusiast, you’re already familiar with Apple AirTag. It’s an Apple product designed to help you track items like keys, bags and wallets. It is a small, round device that uses Bluetooth to connect and interact with other Apple products. With AirTag, you can easily keep track of your items and never lose them again. Unfortunately, the AirTag can sometimes have issues connecting. If you’re having trouble getting Airtag not connecting to your phone, don’t worry – we’re here to help. This article will review some common reasons for AirTag not connecting to your phone and provide troubleshooting solutions for resolving AirTag is not working issues.
Common Reasons For Airtag Not Connecting
The most common reason AirTag isn’t working is an outdated firmware version. If the version of your AirTag’s firmware is outdated, it won’t be able to connect to other Apple phones. Other common reasons AirTag is not connecting include low battery, incorrect Bluetooth settings, and incorrect network settings.
Related Article: “How to fix an Apple mouse not working properly” blog will guide you to restore faulty settings and battery issues.
Troubleshooting Steps For Resolving Airtag Not Connecting
If you’re having trouble getting your AirTag to connect, the first step is to troubleshoot the issue. Here are some troubleshooting steps you can take to resolve AirTag connection issues.
Enable Two-Factor Authentication
If you need help connecting your AirTags to your iPhone/ iPad, two-factor authentication needs to be enabled on your iOS or iPadOS device. To ensure you can use your AirTags, turn on two-factor authentication (2FA) on your Apple ID. To do this, head to Settings -> [your name] -> Password & Security and ensure that ‘Two-Factor authentication’ is active. You may need to enter your phone number and answer a few security questions to enable 2FA. Once 2FA is enabled, you should have no more problems with the Airtag not connecting. It’s important to remember that two-factor authentication ensures your privacy and data security, so it’s worth turning on even if you don’t have an AirTag.
Don’t Use The Manage Apple Id
Apple has made it clear that an AirTag cannot sync with an iOS/iPadOS device using a Managed Apple ID. Therefore, if your AirTag fails to connect to your phone or tablet, ensure your device is not using the said type of account. Apple’s dedication to secure and safe user experience is commendable and should be appreciated by all.
Managed Apple IDs allow schools and colleges to provide students with access to Apple services without needing to create their own Apple ID. These IDs are unique to each organisation and can be used to access educational content, such as textbooks, from the Apple Books Store. To learn more about how Managed Apple IDs work, visit the Apple Support page for details on the setup process, account management, and more.
Checking Airtag Battery
To check the battery level, press and hold the power button and look for the LED light. If the LED light is green, the battery is full. If it’s yellow, the battery is medium. And if it’s red, the battery is low. Replace the battery if necessary.
Checking Bluetooth Settings
If your AirTag doesn’t connect, it could be due to incorrect Bluetooth settings. To check the Bluetooth settings, go to the Settings app on your Apple phone, tap Bluetooth, and ensure that the AirTag is listed. If it is not listed, try turning it off and then on Bluetooth. If the AirTag still does not appear, try resetting the phone.
Checking Network Settings
If your AirTag is not working with your phone, it could be due to incorrect network settings. To check the network settings, go to the Settings app on your Apple device, tap on Wi-Fi, and ensure that the AirTag is connected to the correct network. If it is not connected, try turning it off and then on Wi-Fi. If the AirTag still does not connect to your phone, try resetting the phone.
Airtag Not Connecting & It’s Precision Finding Not Working
Apple’s AirTag Precision Finding feature is an excellent asset for finding lost items, but unfortunately, it is unavailable in every country. It also requires an iPhone with Apple’s U1 ultra wide-band chip, such as the iPhone 11 or 12 series, to be used. Apple is undoubtedly dedicated to innovation and customer satisfaction, and these restrictions are simply a testament to this commitment.
Do you need help finding your AirTag with precision? Don’t worry; there are several ways to fix this issue.
- First, ensure that ‘Precise Location’ is enabled on your iPhone. This setting should be in the Privacy settings and is necessary for AirTags to work correctly with your phone.
- Next, update your iPhone to the latest software. AirTag precision finding may not work correctly if your phone is not up-to-date.
- If your AirTag is still not working with your phone, try re-inserting the battery. This method can be done by carefully unscrewing the battery compartment and re-inserting the battery.
- You can also reset your AirTag by pressing and holding the reset button on the back of the AirTag until you hear a chime.
- If none of these steps resolves the issue, you may need to contact Apple Support for further assistance.
Following these steps, you can get your AirTag to work correctly with your phone. Remember to update your phone and ensure that ‘Precise Location’ is enabled. Good luck!
Updating Firmware
As an Apple user, you know that firmware updates are essential for the proper functioning of your devices. It is important to note that while you cannot “force” the firmware update, you can ensure that your phone is always up to date. To do this, you can enable “Automatic Updates” in the settings of your iPhone. It will automatically prompt your iPhone to download and install any firmware updates for your AirTags.
If you’re having trouble getting your AirTag to connect to your phone, it could be because you’re running an outdated firmware version. It’s essential to keep your phone updated with the latest firmware version, so your AirTag can function properly. To update the firmware version, go to the Settings app on your Apple device, tap on General and then Software Update. If an update is available, select it and follow the on-screen instructions to install the update.
Resetting AirTag
If you need help connecting AirTag, which someone used before, the previous owner must remove the AirTag from their account. If they have done this and you still cannot connect the Airtag, it may be because they were out of Bluetooth range while removing it. Follow the below steps to reset the Airtag
- Press and rotate the battery cover in the counterclockwise direction to pull out the battery
- Change the battery
- Press the battery firmly to connect securely
- When you hear the fifth sound, it shows that you have paired the AirTag correctly. This process requires patience, as you must press down on the battery multiple times and remove and replace it each time. However, with the correct technique, pairing your AirTag should be relatively smooth. Make sure to firmly press down on the battery before removing it to ensure that the pairing process has been done correctly.
- Align the three tabs of the cover with their respective slots of your AirTag, ensuring that all three are in place. It will ensure that your cover is securely attached and won’t fall off easily.
- Now, close the cover by rotating it in a clockwise direction. Ensure to lock the cover securely, so it won’t move or come undone. It will ensure that your phone is safe and secure while in use.
In this case, you need to reset the AirTag to connect it to your phone manually. Fortunately, resetting an AirTag is quick and easy: press and hold the button on the tag for about 10 seconds until a pulsing white light appears. Once this happens, you can use your AirTag with your Apple ID.
Other Solutions For Resolving Airtag Not Connecting Issues
If the above troubleshooting steps do not resolve your AirTag connection issues, you can try some of the other solutions for resolving AirTag not connecting with your phone issues.
One solution is to restart your Apple phone. To do this, press the power button until the Phone powers off. Then wait for a few seconds and turn it back on. It may help resolve any connection issues.
Another solution is to check for any pending updates. To do this, go to the Settings app on your Apple device, tap on General and then Software Update. If any updates are available, select them and follow the on-screen instructions to install them.
Related Article: In the blog “How to Troubleshoot When Your Apple Watch Won’t Turn On”, you can see how a software update could fix the device issues.
Conclusion
If your AirTag is not connecting, don’t panic! You can take a few troubleshooting steps to resolve AirTag connection issues. First, try resetting the phone, checking the battery level, checking the Bluetooth settings, checking the network settings, and updating the firmware. If these steps do not resolve the issue, you can restart your device or check for any pending updates.
We hope this article has helped resolve your AirTag not connecting issues. If you have any questions or need additional assistance, don’t hesitate to contact Apple Support for more information and assistance.
