Are you facing a strange issue with your iPhone where it can’t make calls but can still text? Are you getting an error message whenever you try to make a call? If yes, then you are in the right place. This article will provide you with all the necessary steps you need to take to troubleshoot your iPhone and get it working again.
Introduction to iPhone Troubleshooting
Troubleshooting your iPhone can be a daunting task, especially if you don’t know what to look out for. It is essential to understand the basics of troubleshooting and know the common issues that can occur with your iPhone. This article will walk you through the most common reasons why your iPhone can’t make calls but can text. We will also discuss how to check your network settings, reset your iPhone, and update your iPhone.
When it comes to iPhone troubleshooting, the first thing you should do is to check if your iPhone is up-to-date. Make sure that your device is running the latest version of iOS. Additionally, check your network settings to ensure your iPhone is connected to the correct network. You can move on to other troubleshooting steps if these settings are correct.
Common Reasons for iPhone Not Making Calls
There are several possible reasons why your iPhone can’t make calls but can text. Some of the common reasons are listed below:
- Network Issues: The most common reason why your iPhone won’t make calls is due to a network issue. If your iPhone cannot connect to the network, you won’t be able to make calls.
- SIM Card Issues: If your SIM card is damaged or not inserted properly, then it can also cause your iPhone to malfunction and not be able to make calls.
- Carrier Settings: If your carrier settings are incorrect, your iPhone won’t be able to make calls.
- Software Issues: If there is a software issue with your iPhone, it can also cause your iPhone to malfunction and not make calls.
- Phone Settings: If you have changed your phone settings, then it can also cause your iPhone to malfunction and not be able to make calls.
Checking Your Network Settings
Before you start troubleshooting your iPhone, it is essential to check your network settings. Ensure that your iPhone is connected to the correct network and that your network works correctly. To do this, go to the Settings app on your iPhone and tap the Cellular or Wi-Fi tab. If your iPhone is connected to the cellular network, ensure the Cellular Data is turned on. If it is connected to the Wi-Fi network, ensure the Wi-Fi is turned on.
Resetting Your Network Settings
If your iPhone is still unable to make calls after checking your network settings, then you can try resetting your network settings. This will reset all your network settings to the default settings and clear any cached data. To reset your network settings, go to the Settings app and tap the General tab. Next, tap on the Reset tab and then tap on the Reset Network Settings option.
After resetting your network settings, try making a call again and see if it works. If it still doesn’t work, then you can move on to other troubleshooting steps.
Resetting Your iPhone
If resetting your network settings didn’t work, you can try resetting your iPhone. This will reset your settings, apps, and data to the factory defaults. To reset your iPhone, go to the Settings app and tap the General tab. Next, tap on the Reset tab and then tap on the Erase All Content and Settings option.
After resetting your iPhone, try making a call again and see if it works. If it still doesn’t work, then you can move on to other troubleshooting steps.
Updating Your iPhone
If your iPhone cannot make calls after resetting it, you can try updating it. Updating your iPhone will ensure that all of your device’s latest features and bug fixes are installed. To update your iPhone, go to the Settings app and tap the General tab. Next, tap the Software Update tab and then the Download and Install option.
After updating your iPhone, try making a call again and see if it works. If it still doesn’t work, then you can move on to other troubleshooting steps.
Checking Your Carrier Settings
You can check your carrier settings if your iPhone cannot make calls after updating it. Ensure your carrier settings are correct and your iPhone is connected to the correct network. To check your carrier settings, go to the Settings app and tap the Carrier tab. If your carrier settings are incorrect, contact your carrier and have them update your settings.
After checking your carrier settings, try making a call again and see if it works. If it still doesn’t work, then you can move on to other troubleshooting steps.
Checking Your SIM Card
If your iPhone cannot make calls after checking your carrier settings, you can try checking your SIM card. Make sure that your SIM card is inserted correctly and that it is not damaged. If your SIM card is damaged or not inserted properly, contact your carrier and have them replace it.
After checking your SIM card, try making a call again and see if it works. If it still doesn’t work, then you can move on to other troubleshooting steps.
Troubleshooting Other Issues
If your iPhone cannot make calls after checking your SIM card, you can try troubleshooting other issues. Some of the common issues that can cause your iPhone to malfunction include the following:
- iPhone Stuck on Apple Logo: You should perform a hard reset if your iPhone is stuck on the Apple logo. To perform a hard reset, press and hold the Power and Home buttons until your iPhone turns off.
- iPhone Screen Going Black During Calling: If your iPhone screen goes black during a call, you can try resetting your iPhone. To reset your iPhone, go to the Settings app and tap the General tab. Next, tap on the Reset tab and then tap on the Erase All Content and Settings option.
- iPhone Having Trouble Connecting to a Network: If your iPhone has trouble connecting to a network, you can try resetting your network settings. To reset your network settings, go to the Settings app and tap the General tab. Next, tap on the Reset tab and then tap on the Reset Network Settings option.
Conclusion
If your iPhone can’t make calls but can text, there are several reasons why. The most common reasons are network issues, SIM card issues, carrier settings, software issues, and phone settings. Check your network settings and ensure your iPhone is connected to the correct network to troubleshoot your iPhone. If the issue persists, you can try resetting your network settings, updating your iPhone, and checking your carrier settings. The other common issues, including the iPhone screen going black during calls and iPhone having trouble connecting to a network, might have been resolved.
If you cannot fix the issue, you should contact Apple Support for further assistance. With their help, you should be able to get your iPhone working again in no time.
